Free Delivery For Order Of QR.300 — Delivery Within 2 Hours — Delivery Between 8:00 AM - 4:00 PM (Saturday - Thursday) — Delivery Charges QR.16.00 - Doha — Delivery Charges QR.25.00 - Wukra, Wukair and Umm-Salal
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Frequently Asked Questions

Your Questions, Answered

Everything you need to know about custom merch, printing, and getting your brand out there

Getting Started

What does Merchy's do?
We make your brand look amazing. Custom t-shirts, hoodies, hats, patches, banners, business cards, promo products — you name it. One business to manage all of your branding needs. We work with trusted local print partners so every product is handled by the right expert.
Where are you located?
4560 Bond St, Pacific Beach, San Diego, CA 92109. Right off the freeway — super easy for pickups and drop-offs. Come say hi!
How do I get started?
However works best for you! Make your own quote online, call us, text us, email us, schedule a video call, book an in-person meeting, or honestly — even send us a letter. We'll make it work. (619) 800-0159 or start@merchysmerch.com
Do you have samples I can see?
Yes! Come by the shop, we'll bring samples to you, or we can ship them. Want to see and feel before you commit? Just ask.
What brands do you carry?
Over 37 brands from budget to premium — Bella+Canvas, Gildan, Nike, Comfort Colors, The North Face, Carhartt, Independent Trading Co., Richardson, New Era, TravisMathew, and way more. We'll help you pick the right one for your project and budget.

Ordering & Pricing

Is there a minimum order?
Depends on the service: • DTF Transfers: No minimum • DTF Printed Shirts: No minimum • Embroidery: No minimum • Patches: 25 pieces • Screen Printing: 48 pieces per design • Promotional Products: 50 pieces • Paper Printing: 100 pieces • Stickers: 100 pieces
What payment methods do you accept?
We accept credit/debit cards, Zelle, PayPal, cash, checks, Apple Pay, and even trade of services or products. For Zelle or PayPal, send to start@merchysmerch.com.
Are there setup fees?
Only for embroidery — there's a one-time digitizing fee to convert your artwork for stitch. That's it. DTF and screen printing have zero setup fees. And if you reorder? The digitizing fee is already done, so you skip it entirely. The only additional costs beyond your product are shipping and design (if you need it).
Do you offer free design?
Orders of 100+ pieces include free graphic design! Smaller orders? Our design team is available at great rates. Either way, we'll make sure your artwork is print-ready and looking fire.
Can I get just one to start?
Yep! We do single-piece samples. Tell us the size, color, and design and we'll get you a quote.
Do I have to pay before you start?
Once you approve your mockup and payment is received, we lock in your production slot and get to work. This keeps your timeline on track and your spot secured.
Can clients make their own quotes?
Yes! You can build your own quote online, or we can do it for you. We can even set you up with your own branded shop so you can reorder anytime without calling us.

Print Methods

What's the difference between DTF and screen printing?
It's more than just quantity! Screen printing is rated for 75+ washes and is best for large runs (48+ pieces) with 1-6 ink colors. DTF (Direct-to-Film) prints are rated for 50+ washes and are full-color — think photo-quality images with no color limits and no minimums. Both are great, just depends on your project.
What is DTF printing?
Direct-to-Film. We print your design onto a special film, then heat-press it onto the garment. Full color, super vibrant, works on cotton, polyester, blends, and more. No minimums.
Do you do embroidery?
Absolutely! Hats, polos, jackets, bags — if it's fabric, we can stitch it. There's a one-time digitizing fee, but after that, reorders are seamless.
Can I bring my own garments?
Yes! We'll print them as-is. If you have questions about whether your product will work well with a specific print method, feel free to ask before delivering or dropping off. We want it to turn out perfect.
What about patches?
We do woven, embroidered, printed, sublimated, PVC, leather, and 3D embroidered patches. 25 piece minimum.
What other services do you offer beyond printing?
A lot! Beyond DTF, screen printing, and embroidery we also do: • Laser engraving (drinkware, wood, metal, leather) • Signs & banners (vinyl, mesh, retractable, yard signs, acrylic, window graphics) • Business printing (cards, flyers, brochures, menus, booklets) • Stickers & labels • Promotional products (drinkware, pens, bags, tech accessories, giveaways) • Custom packaging Basically — if it needs your logo on it, we can do it.

Turnaround & Shipping

How fast can you get my order done?
Depends on the service! Our turnaround can be as fast as 2 days, or it could be 1 week, 2 weeks, or 3 weeks depending on what you need. If you have a hard deadline, tell us upfront so we can accommodate. We'll always give you a realistic timeline.
What are the specific turnarounds?
Roughly: • DTF Transfers: 48 hours • DTF Printed Shirts: ~5 business days • Screen Printing: 5-7 business days • Embroidery: 5-7 business days • Patches: 2-3 weeks • Signs & Banners: 3-5 business days • Business Printing: 3-5 business days All timelines start from art approval.
Do you ship nationwide?
Yep! Shipping rates are calculated at checkout. Local to San Diego? Swing by for pickup — we're right off the freeway in Pacific Beach.
Do you do blind shipping?
No problem at all. We can ship directly to your customer with no Merchy's branding on the package.
Can I pick up my order?
Of course! We're at 4560 Bond St in Pacific Beach. Easy in, easy out.

Design & Artwork

Can you design my artwork?
We can design anything. Logos, graphics, full brand kits — our team handles it all. Free design on orders of 100+ pieces, or affordable rates for smaller runs.
What file formats do you need?
Vector files are ideal — AI, EPS, SVG, or high-res PDF. PNG and JPEG work but aren't preferred since they can lose quality when scaled. Don't have a vector file? No worries, we can recreate it.
What's the mockup and approval process?
We create a digital mockup showing exact placement, size, and colors on your product. You review it, request changes if needed, and approve. We do not print until you approve your proof. Colors may vary slightly from screen to print, but placement and sizing are spot-on.
Can you help me choose the right product?
That's literally our favorite thing to do. Tell us the vibe you're going for — lightweight vs heavyweight, cotton vs performance, premium vs budget — and we'll match you with the perfect blank.

Wholesale & Accounts

Do you offer wholesale pricing?
Yes! We have tiered pricing for businesses that order regularly: • Starter Account — Under $5K/month (5% discount) • Growth Account — $5K-$15K/month (10% discount) • Partner Account — $15K+/month (20% discount) Nonprofits automatically get 10% off!
What are the benefits of reordering?
Reorders are the best. We keep your artwork and specs on file — no setup fees, no re-digitizing. Just tell us the quantity and we're on it. Most reorders ship faster since there's no design phase. We can even set you up with your own shop for one-click reordering.
Can I get my own branded shop?
Yes! We can build you a custom online shop where your team, clients, or fans can order branded merch directly. Everything is managed by us — you just share the link.

Still have questions? We're all ears.

Call us, text us, email us, or just stop by. Whatever's easiest for you.

Call (619) 800-0159 Email Us Back to Top

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