Last Updated: April 2026
Introduction
Merchy's LLC ("Merchy's," "we," "us," or "our") operates the website merchysmarket.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or use our services.
By using our website, you agree to the collection and use of information as described in this policy.
Information We Collect
Information you provide directly:
- Name, email address, phone number, and shipping address when you create an account or place an order
- Company name (if provided)
- Payment information (processed securely through Stripe — we do not store credit card numbers on our servers)
- Design files, logos, and artwork you upload for custom orders
- Messages and communications you send through our contact forms, email, or phone
Information collected automatically:
- Browser type, device information, and operating system
- IP address and general location data
- Pages viewed, time spent on site, and referring URLs
- Cookies and similar tracking technologies to improve your browsing experience
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, quotes, and account
- Send order confirmations, shipping notifications, and tracking updates
- Provide customer support
- Improve our website and services
- Send promotional emails and newsletters (only if you opt in — you can unsubscribe anytime)
Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
- Payment processors (Stripe) to complete transactions
- Shipping carriers (USPS, UPS, FedEx) to deliver your orders
- Trusted service partners who assist with our operations, under strict confidentiality agreements
We may also disclose information if required by law or to protect our rights.
Data Security
We implement industry-standard security measures to protect your personal information. All payment transactions are processed through Stripe's secure, PCI-compliant payment infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance your experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
Children's Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Your Rights
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing emails at any time by clicking "unsubscribe" in any email
To exercise these rights, contact us at start@merchysmerch.com.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Merchy's LLC 4560 Bond St Pacific Beach, San Diego, CA 92109 Email: start@merchysmerch.com Phone: (619) 800-0159
